Privacy Policy

 

At Acorn Community Church (sometimes referred to as the “church”  “we”, “us”, “our” in this document),  we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).

 

This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have. 

About us

Our website, www.acornchurch.org is operated by Acorn Community Church

Our data protection officer can be contacted at privacy@acornchurch.org

What information do we collect?

We collect information about you when you register with us, complete a form on our website or when you sign up to one of our events. We also collect information when you voluntarily complete customer surveys, provide feedback and when you email us or contact us by telephone. Website usage information is collected using cookies.

How will we use the information about you?

We will use this information to respond to communications from you and, if you agree, to email you about other events and services that we think may be of interest to you.

We use your information collected from our website to personalise your repeat visits to our website. We will not share your information for any purpose, including marketing purposes with anyone outside of our organisation.

Marketing

With your permission we would like to send you information about our events and services, together with details of news and promotions that we think will be of interest to you. We may use your data to contact you by email, telephone, text message and by direct mail. You may opt out at any time.

 

If you no longer wish to be contacted for marketing purposes, please email privacy@acornchurch.org. You can opt out of our email communications by clicking the unsubscribe link at the footer of any email you receive from us.

How and where do we store your data?

We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.

 

Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications. Our websites are hosted in the UK and are monitored 24/7/365. The servers where they are stored include firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at privacy@acornchurch.org 

 

We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. 

 

You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.

 

You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org

Other websites

Our website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites you should read their privacy policy.

Changes to our privacy policy

We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 8th February 2021.

Contact Us

If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please email us at privacy@acornchurch.org or write to us: Acorn Community Church, Oxford Street, Whitley Bay, NE26 1AE